iOS ONLY - All Favorited Cars are coming up blank when clicked on. Logged off and back in with no change. Deleted and reinstalled app and still blank. Thanks, Matt
Hey @m - apologies for the disruption here. I just found the issue and was able to resolve it. Let me know if you keep experiencing this!
m
•
Aug 1, 2025
@Cole Smith Everything is still blank for me. Will post if that changes.
m
•
Aug 2, 2025
Works now. Awesome
m
•
Aug 5, 2025
@Cole Smith I’m sorry to say this problem has returned but now only for my newly saved Favorites.
Cole Smith
Team•
Aug 5, 2025
Oh no! Thanks for letting me know. I’ll get this resolved ASAP.
m
•
Aug 5, 2025
Thank you. I’m trying not to be a pain in your ass and appreciate your time in responding. I feel like I’ve become a superuser of the app and website.
Cole Smith
Team•
Aug 5, 2025
@m This issue should now be resolved again. Can you take a look? You may have to entirely relaunch the app or wait a bit for the cache to clear.
m
•
Aug 5, 2025
You are correct. Working now on App. Thanks.
m
•
Aug 5, 2025
@Cole Smith Just have to give a shout out to the way you handle SOLD cars. One of the most frustrating aspects of a site like Cars.com is that when a saved car is sold, you have no clue which one it was.
Cole Smith
Team•
Aug 5, 2025
Thanks Matt! Our detection of sold vehicles isn’t bullet-proof, but we think it’s pretty reliable overall. Craig and I really appreciate all of your feedback.
Log in to comment and vote
Comments10
Cole Smith
Aug 1, 2025
Hey @m - apologies for the disruption here. I just found the issue and was able to resolve it. Let me know if you keep experiencing this!
m
Aug 1, 2025
@Cole Smith Everything is still blank for me. Will post if that changes.
m
Aug 2, 2025
Works now. Awesome
m
Aug 5, 2025
@Cole Smith I’m sorry to say this problem has returned but now only for my newly saved Favorites.
Cole Smith
Aug 5, 2025
Oh no! Thanks for letting me know. I’ll get this resolved ASAP.
m
Aug 5, 2025
Thank you. I’m trying not to be a pain in your ass and appreciate your time in responding. I feel like I’ve become a superuser of the app and website.
Cole Smith
Aug 5, 2025
@m This issue should now be resolved again. Can you take a look? You may have to entirely relaunch the app or wait a bit for the cache to clear.
m
Aug 5, 2025
You are correct. Working now on App. Thanks.
m
Aug 5, 2025
@Cole Smith Just have to give a shout out to the way you handle SOLD cars. One of the most frustrating aspects of a site like Cars.com is that when a saved car is sold, you have no clue which one it was.
Cole Smith
Aug 5, 2025
Thanks Matt! Our detection of sold vehicles isn’t bullet-proof, but we think it’s pretty reliable overall. Craig and I really appreciate all of your feedback.