Skip to main content

Favorites Page Closest Sort Shows Wrong Distance

Visor

Opening my Favorites page and selecting the Closest sort, the distances shown under each vehicle is very wrong, as if it does not know where I live exactly. As a for-instance, I am at 03467 and one favorite is at Canobie Lake Toyota (03079) which is about 80+ miles away. The Favorites page lists this as 18 miles away. If I were to guess, the algorithm is trying to determine where I live based on my IP address, an invalid approach. Shouldn’t my user account have a zipcode that identifies my home location? Or maybe the Favorites and Hide pages could have a lockable field designating the ‘home’ location so that it can be changed based on where someone other than me might live?

Desktop, Win10, Chrome

Posted by Barry Shonbeck ·
2 comments

Log in to comment and vote

Comments2

  • Cole Smith

    Team•

    Jun 29, 2025

    Hey Barry -

    Yes, the favorites page uses IP to guess where you are located. While it is not perfect, we figure it is a good enough metric for the time being while we figure out a better way to “request location” when you click on “closest” for location. This is on the list for us to improve in the near term.

    • Barry Shonbeck

      •

      Jun 30, 2025

      Thanks, I look forward to the update.